Frequently Asked Questions
From as little as a week or two to many months or longer. This really depends on how much design is required and how many times the design needs ‘tweaking’. A big factor can be just the time it takes for customers to sign off design.
Of course the size of the site and complexity is also a big factor.
We will give you an estimate following signoff of the sitemap and layout.
We accept most payment methods, but preferred is BACS for deposit and one-off payments and Direct Debit for hosting and monthly services.
In summary:
- BACS
- Visa & Mastercard
- Cheques
- Direct Debit using Gocardless
Yes. And if you host with us you will receive support for as long as you do.
We can also setup your email so that it uses your domain name and provide additional email accounts such as ‘sales@’ ‘admin@’ etc.
The hosting monthly fee covers keeping the site updated and also the plugins if being used. There are some exclusions, so please see last entry in the FAQs.
Hosting – If a plugin stops working because it is no longer being supported then we would need to discuss your options and if extra work is required then we would need to make a charge to cover our time.